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University of Toronto
Toronto, ON, Cape Verde (hybrid)
30+ days ago
University of Toronto
Toronto, Ontario, Cape Verde (hybrid)
30+ days ago



Reporting directly to the Assistant Vice President, Communications, the incumbent will oversee the creation of public relations, marketing and communications plans and strategies for internal audiences that will advance the University of Toronto’s strategic priorities. Serving as a member of UTC’s leadership team, the Executive Director provides strategic advice to the Assistant Vice-President, Communications, Vice-President, Communications and other senior University administrators on internal communications to support the realization of U of T’s strategic priorities.

The Executive Director works with the UTC executive team to set the annual direction of the portfolio anchored by UTC’s strategic mandate and the University’s strategic priorities.

As a leader and a mentor, the Executive Director will manage a staff of high-caliber professionals and assume overall responsibility for human resources, labour relations and financial management, including dispute resolution and compliance of collective agreements. The Executive Director, Internal Communications, will be the St. George campus leader and strategic advisor on proactive internal communications and one of the key communications counsellors when issues and crises affect the University, including contingency plans in the event of a discontinuation of work.

Working with the University’s senior leadership team and with the AVP, Communications, the Executive Director will provide guidance and advice to ensure University communication is coordinated and effective. The Executive Director will work closely with colleagues across the University to ensure the integration of communications efforts across all three campuses and participate and/or lead University wide internal communication and marketing initiatives. Both on and off campus, the Executive Director will be a strong advocate for a clearly articulated ‘one university, three campuses’ narrative. Consistent with that, the Executive Director will play a leadership role and be a key collaborator on communications initiatives that serve the interests of the entire University.
The Executive Director will oversee the development of comprehensive communications strategies that utilize, as appropriate, a full range of communications tools and channels: earned, social, and owned. In developing communications across all channels, the Executive Director will ensure the continuous development of high-quality content that tells U of T stories in ways that are compelling and engaging for internal audiences. The Executive Director will be responsible for the development of benchmarks and forms of measurement to continually evaluate and improve upon communications strategies.

The Executive Director will consult widely to develop strategies and provide guidance and advice to the University community on how to effectively reach internal audiences, coordinating with those responsible for external marketing & communications.

The Executive Director will develop strong working relationships with internal partners and ensure requests for communications support are dealt with in a collaborative, collegial way that ensures key projects are effectively supported with strong communications counsel and high quality implementation. As such, the Executive Director will be a strong negotiator to ensure departmental resources are effectively used and balanced between individual projects and the need for central communications that support the overall brand U of T within a well-defined tri- campus narrative.

Qualifications Required: 

Graduate university degree in a related field or equivalent combination of education and experience.

Must have a minimum of ten (10) years’ experience in communications management, with extensive experience in internal communications in complex organizations. Demonstrated skills and experience in managing and leading staff in a unionized environment. Extensive experience in advising executive leaders on issues management. Strong record of building positive relations with internal partners. Experience in internal communications strategy and leading successful internal communications initiatives. Strong background in project management. Experience working in a complex university environment or equivalent.

Outstanding writing and editing, verbal communication, and presentation skills. Strong leadership and interpersonal skills. Ability to deal professionally with tension and potential conflict to lead teams collaboratively through challenging issues or projects. Outstanding communications judgment. Ability to make well considered decisions on behalf of U of T and its leaders. A strong creative and strategic thinker. High level of professional and collegial demeanour. Detail oriented to ensure the accurate and reliable implementation of communications strategies. Proficiency in computer applications including PowerPoint, Excel, and Word.

Ability to balance a tactical and strategic perspective; political acumen and strong conflict management skills; consultative leadership style with a focus on collegiality and respect; detail orientation; strong analytical skills. Demonstrated ability to gain consensus in a multi- stakeholder environment in which competing priorities and views may exist. Political sensitivity and ability to build professional relationships across the University and outside the organization. Ability to synthesize significant amounts of information and develop strategies to advance U of T’s brand and internal culture. Strong managerial experience demonstrating an aptitude for inspiring and mentoring staff and success in that endeavour. Self-starter, responsive and flexibility to work in a consensus-driven environment.

Job Information

  • Job ID: 65173963
  • Workplace Type: Hybrid
  • Location:
    Toronto, Ontario, Cape Verde
    Toronto, Ontario, Canada
  • Company Name For Job: University of Toronto
  • Position Title: Executive Director, Internal Communications
  • Industry: Education / Teaching / Administration
  • Job Function: Public Relations
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: Master's Degree
  • Min Experience: Over 10 Years
  • Required Travel: None
  • Salary: $128,306.00 - $213,844.00 (Yearly Salary)

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