Company Profile
Canadian Medical Protective Association
Company Overview
What we do
Supporting physicians, patients, and the healthcare system
As an integral part of the multifaceted Canadian healthcare system, we support physicians, patients, and the healthcare system in numerous ways. The CMPA assists physicians with medico-legal issues, enhances patient safety, and compensates patients harmed by negligent care (fault in Québec).
Company History
Providing medico-legal advice and assistance
The CMPA is there for our members with expert, empathetic, physician-to-physician support and guidance, helping them navigate the medico-legal challenges of medical practice and enhance the safety of their care. Each year we:
Respond to over 24,000 advice calls and supported thousands of members across the country, providing compassionate support and expert guidance to help members manage patient safety challenges. Members who speak to one of our 45+ experienced physician advisors report a: 96% satisfaction rate; 70% reduction in severe stress levels (see 2021 Annual Report).
Provide ethical defence, when appropriate, to eligible members experiencing medico-legal issues. The decision to assist in each particular case is discretionary and is guided by a set of principles.
Deliver regular and timely patient safety learning activities and risk management information and advice through our articles, eBlasts, monthly eBulletins, Good Practice resources, podcasts, electronic learning activities, and workshops.
Protecting members
CMPA members are eligible for assistance with medico-legal events related to the practice of medicine.
Like all individuals, physicians have the right to a fair process. When a patient or family initiates a civil action against a member, our role is to assist the member in dealing with the action, provide legal representation, and defend the member if medical expert opinion is that the standard of care was met.
If defence experts conclude the standard of care was not met and the breach of the standard caused the patient’s harm, we seek to explore settlement as soon as possible.
Historical experience shows that approximately one-third of cases that proceed through the medico-legal process are resolved with compensation to patients and their families, and, while the total annual amount varies, on behalf of its members, the CMPA paid a cumulative total of $1.2 billion in patient compensation over the last 5 years (2017-2021).
We exercise discretion when extending medico-legal assistance to members, based on the facts and circumstances of each particular situation. Discretion allows the flexibility to assist members, rather than limit assistance based on fixed and pre-determined conditions.
Learn more about
Types of medico-legal difficulties for which we provide advice and assistance
How we protect members and use discretion to respond to your particular situation
Principles of assistance that provide guidance on when members may be eligible for assistance
Visit: https://www.cmpa-acpm.ca/en/home
Benefits
Rewarding careers, positive atmosphere
challenging work in a professional environment
member-focused with a great sense of camaraderie
professional, highly skilled employees
Competitive salaries and benefits
competitive salary and benefits package
pension plan
35 hour work week
underground parking
Health, wellness and work flexibility
flexible work arrangements (e.g. flexible start and end times, compressed work week, 30 minute lunch, etc.)
hybrid and fully remote options based on job requirements
two on-site fitness facilities
weekly fitness classes
on-site café with healthy meal options
employee assistance program
healthy lifestyle committee organizes chair massage, personal training assessments, a yearly golf tournament, and more
beautiful surroundings, steps from Dow's Lake
Collegial work environment
promotes work/life balance
highly engaged employees
employee training opportunities
themed lunches and events (staff functions, team building, lunch and learn sessions, etc.) held throughout the year
Equal opportunity employment
The CMPA is an equal opportunity employer. Equity, diversity, and inclusion (EDI) is a key priority for the CMPA, and we actively strive to build a culture of inclusion where employees can be their authentic selves and are valued for their diverse experiences and perspectives.
We welcome and encourage candidates from diverse backgrounds and a variety of lived experiences to apply.
Accessibility in the workplace
The CMPA is committed to being responsive to the diverse needs of its members, employees, and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The CMPA will provide support in its recruitment processes to applicants living with disabilities, including accommodation that takes into account an applicant's accessibility needs.
Green organization
office buildings are BOMA BEST certified — meets "Go Green" best practice
green kitchen and café
recycling rate of 94% diverted from landfill
Community supporter
giving back to the local community — recipient of United Way corporate platinum, gold, and silver awards